Fresh, Verified, Delivered

Effective Date: January 1, 2024

1. Information We Collect

We collect personal information you provide directly, including name, contact details, dietary preferences, and delivery information. We also collect usage data through cookies and analytics tools to improve our services.

2. How We Use Your Information

Your information is used to process orders, customize meal recommendations, communicate about services, and improve user experience. We may use aggregated data for business analytics and service enhancement.

3. Information Sharing

We do not sell personal information. We share data only with service providers (delivery, payment processing), as required by law, or with your explicit consent.

4. Data Security

We implement industry-standard security measures including encryption, secure servers, and regular security audits to protect your personal information.

5. Your Rights

Under GDPR and applicable privacy laws, you have rights to access, correct, delete, or export your personal data. Contact us to exercise these rights.

6. Cookies

We use essential cookies for site functionality and optional cookies for analytics and personalization. You can manage cookie preferences through our cookie settings.

7. Contact Information

For privacy-related questions, contact us at [email protected] or +1 (212) 555-7834.

Effective Date: January 1, 2024

1. Service Description

VerityEats provides premium organic meal delivery services with verified sourcing and nutrition tracking. Services include meal planning, preparation, and delivery within specified geographic areas.

2. User Responsibilities

Users must provide accurate information, comply with delivery requirements, handle meals safely upon receipt, and use services in accordance with these terms.

3. Ordering and Payment

Orders are confirmed upon payment processing. Prices include meal cost and delivery fees. Subscription services auto-renew unless cancelled. Payment methods are processed securely through certified providers.

4. Delivery Terms

Delivery windows are estimates. We ensure temperature control and food safety during transport. Customers must be available to receive perishable items or designate a safe delivery location.

5. Quality Guarantee

We guarantee fresh, high-quality meals. Report quality issues within 24 hours for replacement or refund. Our satisfaction guarantee covers preparation and delivery quality.

6. Cancellation Policy

Orders can be cancelled up to 24 hours before scheduled delivery. Subscription modifications require advance notice. Refunds are processed according to our refund policy.

7. Limitation of Liability

Our liability is limited to the cost of meals provided. We are not liable for dietary reactions, delivery delays beyond our control, or consequential damages.

8. Contact

Questions about terms should be directed to [email protected] or +1 (212) 555-7834.

Digital Millennium Copyright Act Policy

Effective Date: January 1, 2024

1. Copyright Respect

VerityEats respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA). We respond promptly to valid copyright infringement notices.

2. Filing a DMCA Notice

To file a copyright infringement notice, provide:

• Your contact information and authority to act
• Description of copyrighted work claimed to be infringed
• Location of allegedly infringing material on our site
• Statement of good faith belief that use is unauthorized
• Statement that notification information is accurate
• Physical or electronic signature

3. DMCA Agent

Send DMCA notices to our designated agent:

VerityEats DMCA Agent
425 Park Avenue South, Suite 1200
New York, NY 10016, USA
Email: [email protected]
Phone: +1 (212) 555-7834

4. Counter-Notification

If you believe content was removed in error, you may file a counter-notification including identification of removed material, contact information, and a statement under penalty of perjury.

5. Repeat Infringers

We maintain a policy of terminating accounts of users who repeatedly infringe copyrights.

6. Good Faith

Misrepresentations in DMCA notices may result in liability for damages, including attorney fees.

General Data Protection Regulation Compliance

Effective Date: January 1, 2024

1. Lawful Basis for Processing

We process personal data based on:

• Consent for marketing communications and optional services
• Contract performance for order fulfillment and delivery
• Legitimate interests for business operations and security
• Legal obligations for tax and regulatory compliance

2. Your GDPR Rights

Under GDPR, you have the right to:

• Access: Request information about your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Portability: Receive your data in a portable format
• Restriction: Limit processing of your data
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent for consent-based processing

3. Data Processing Records

We maintain detailed records of processing activities, including purposes, categories of data, retention periods, and security measures.

4. Data Protection Officer

Contact our Data Protection Officer for GDPR-related matters:

Email: [email protected]
Phone: +1 (212) 555-7834
Address: 425 Park Avenue South, Suite 1200, New York, NY 10016, USA

5. International Transfers

When transferring data outside the EU, we ensure adequate protection through standard contractual clauses and adequacy decisions.

6. Automated Decision Making

We may use automated processing for meal recommendations and fraud prevention. You have the right to request human review of automated decisions affecting you.

7. Supervisory Authority

You have the right to lodge complaints with your local data protection supervisory authority regarding our data processing practices.

Manage Your Cookie Preferences

We use cookies to enhance your experience. Choose which cookies you'd like to allow: